Coupon service improves customer satisfaction.

ProblemsWe wanted to expand services; however, since a coupon service required us to print paper coupons and prepare a dedicated reader, which was time-consuming, we could not introduce the coupon service.

SolutionBy sending mobile coupons to customers' smartphones and reading them with a POS scanner, a coupon service can be introduced with less burden and customer satisfaction will be improved.

Key benefits
  • Since paper coupons are not necessary, the service can be introduced at lowered cost.
  • Digitizing coupons prevents customers from forgetting to bring coupons with them, improving customer satisfaction.

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