FAQ

It is impossible to install the Active USB-COM Port Driver.

We installed the driver according to the Active USB-COM Port Driver Installation Guide.
Then, we hooked AT10Q-SM up to the USB port of the PC. However, no message was displayed on the task bar.
We checked the device manager. “DENSO WAVE Active USB-COM Port (COMx)” was listed, but there was no “Connected” indication.
How should I deal with this?


AT10Q-SM could be set to use the USB keyboard interface.
This is solved by switching to the USB-COM interface.

 

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