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["Application Form for Low Dew Point Warranty Service"]
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[]
[]
[null,"By signing below, Customer agrees to be legally bound by all the contents of this Application Form and the Terms and Conditions of the following service as attached hereto."]
[]
[null,"◆Customer completes the following SECTIONS 1 to 5 and submits this Application Form, \n    directly or via a service dealer, to DENSO WAVE INCORPORATED for the application of the service."]
[]
[null,"　Application Date（YYYY/MM/DD）",{"$nulls":39},"　"]
[{"$nulls":4},2,0,null,null,"/",null,null,"/"]
[]
[]
[null,"　Customer Information"]
[null,null,"Enter the applicant's information."]
[null,null,"If the location of the applicant is different from the location where the device covered by this service is installed, "]
[null,null,"select the check box and enter the information of the person in charge of the location where the device is installed."]
[{"$nulls":8},"The location is different.",{"$nulls":9},"Installation location information"]
[{"$nulls":3},"Name",{"$nulls":14},"Name"]
[{"$nulls":3},"E-mail",{"$nulls":14},"E-mail"]
[null,"Company name",{"$nulls":16},"Company name"]
[{"$nulls":3},"Address",{"$nulls":14},"Address"]
[{"$nulls":3},"Dept.",{"$nulls":14},"Dept."]
[{"$nulls":3},"TEL",{"$nulls":14},"TEL"]
[]
[]
[null,"　Installation Environment"]
[{"$nulls":7},"Indoor dew point temperature",{"$nulls":6},"℃",{"$nulls":5},"Indoor temperature",{"$nulls":7},"℃"]
[{"$nulls":7},"Cleanliness class","ISO Class",{"$nulls":11},"Work-in-process"]
[]
[]
[null,"　Applicable robot model, Serial No."]
[null,null,"No.","Product model",{"$nulls":21},"Serial No."]
[null,null,1]
[null,null,2]
[null,null,3]
[null,null,4]
[null,null,5]
[null,null,6]
[null,null,7]
[null,null,8]
[null,null,9]
[null,null,10]
[]
[]
[null,"　Handling of Personal Information"]
[null,null,"Your personal information filled in the above will be used to improve our products, services and sales activities, "]
[null,null,"and to inform and provide our products and services. "]
[null,null,"For details, please see our “Privacy Policy” <https://www.denso-wave.com/en/privacy/> and tick the circle below before you apply for the service."]
[]
[{"$nulls":16},"Understand and Accept the Privacy Policy"]
[]
[]
[null,"For DNWA internal use only"]
[null,null,"No."]
[null,null,"Reception Date"]
[null,null,"Person in charge department"]
[null,null,"Person in charge"]
[]
[]
[]
["　Application Process: DNWA [issuance] → Customer → DNWA [original] → Customer [copy]",{"$nulls":26},"R3-002"]

{"sheet":"Terms and Conditions","index":1,"n_rows":50,"n_cols":2,"rows_kept":50}
[]
[null,"Terms and Conditions"]
[null,"DENSO WAVE INCORPORATED (“DNWA”) hereby makes the contractual arrangements (the “Terms and Conditions”) to provide "]
[null,"the “Low Dew Point Warranty Service” (the “Service”) which is applicable to the DNWA’s products (collectively the “Product”) "]
[null,"the customer (“Customer”) has purchased. "]
[null,"Customer shall read the Terms and Conditions carefully and order the Service for the smooth implementation of the Service."]
[]
[null,"Description of the Service"]
[null,"If any component of the Product fails due to failure arising directly as a result of the use of the Product under the installation"]
[null,"environment as agreed upon in SECTION 3 of the Application Form hereto, and such failure has been confirmed by DNWA or "]
[null,"a service dealer designated by DNWA upon receipt of Customer’s notice, DNWA will repair the Product free of charge "]
[null,"(“Warranty Repair”) hereunder. Warranty Repair shall be performed either by the replacement of defective components "]
[null,"and/or the repair. Warranty Repair includes reporting on failure sites of the Product and components necessary for the "]
[null,"replacement, but does not include analysis of the cause of failure."]
[]
[null,"In Warranty repair, DNWA will bear the costs associated with the followings:"]
[null,"・Cost of components to be replaced;"]
[null,"・Other Consumable items necessary for repair; and"]
[null,"・Labor"]
[null,"Any costs and/or expenses other than those listed above (travelling costs for DNWA’s service staff, shipping costs for return "]
[null,"of the repaired Products back to Customer etc.) shall be borne by Customer."]
[]
[null,"Warranty Period"]
[null,"The warranty period for the Products (\"Warranty Period\") shall be subject to the general warranty terms. For more details, \n"]
[null,"please refer to the product manuals. In the event that the Warranty Period has lapsed, "]
[null,"repair services may be offered at the usual and customary rates."]
[]
[null,"Exclusions"]
[null,"Except to the extent expressly covered under the Terms and Conditions, the exclusions provided in the general warranty terms "]
[null,"shall apply to the Service. For more details, please refer to the product manuals."]
[]
[null,"Application of the Product Warranty"]
[null,"Items not expressly covered under the Terms and Conditions shall be governed mutatis mutandis by the general warranty terms. "]
[null,"For more details, please refer to the product manuals."]
[]
[null,"Cancellation"]
[null,"Customer may not prematurely cancel the Service under any circumstances, and DNWA is not obliged to refund"]
[null,"the service charge to Customer."]
[]
[null,"Disclaimer"]
[null,"CUSTOMER SHALL ACKNOWLEDGE AND CONFIRM THAT THE SERVICE IS ONLY AN ADDITIONAL SERVICE "]
[null,"TO THE GENERAL WARRANTY TERMS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, DNWA SHALL NOT BE LIABLE"]
[null,"TO CUSTOMER FOR ANY INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR COINCIDENTAL DAMAGES "]
[null,"(INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFIT OR LOSS OF PRODUCTION), LIFE OR PHYSICAL DAMAGE "]
[null,"AND/OR PROPERTY DAMAGE OTHER THAN THE PRODUCT ITSELF ARISING OUT OF ANY FAILURE AND/OR "]
[null,"DETERIORATION OF THE PRODUCT DIRECTLY CAUSED BY THE USE OF THE PRODUCT IN THE AGREED INSTALLATION "]
[null,"ENVIRONMENT. IN NO EVENT DNWA’S AGGREGATE LIABILITY TO CUSTOMER HEREUNDER SHALL "]
[null,"EXCEED THE SERVICE CHARGE CUSTOMER HAS PAID FOR THE SERVICE."]
[]
[null,"Adopted on March 31, 2025"]